Stay Warm.

Never let a customer go cold.

The customer follow-up platform built for car dealerships. Turn one-time buyers into lifelong customers — without lifting a finger.

See How It Works

To enquire, email hello@staywarm.app

ABN: 32 834 146 161

Warm dashboard showing active customers, upcoming messages, and hot leads

The Hidden Cost of Forgotten Customers

70%
of customers buy their next car from a competitor
4 months
is how long it takes for a customer to forget your name
$20,000+
in lifetime value lost per forgotten customer

How it works

Your customers never forget you.
And they keep coming back.

One sale. Five years of automated follow-up. Zero extra effort from your team.

👋

Day 1

Welcome SMS fires instantly

Day 2

Review request sent automatically

🎂

Birthday

Personal greeting every year

🔥

3 months before

Upgrade nudge — right when they're ready

🚗

Finance end

Upgrade conversation — they come back

+

And more

6 month check-in, 1 year anniversary & more

What your team does

2

minutes per customer — that's it

Enter customer details after the sale

No training required — simpler than sending an email

Get alerted if a customer needs attention

What Warm handles

5 yrs

of follow-up — fully automatic

9 automated messages per customer

Birthdays, anniversaries, check-ins

Finance end upgrade conversations

Two-way SMS — reply directly from your dashboard

What your team never has to do again

Manually call customers to check in

Chase Google reviews

Remember who's coming up to finance end

Worry about customers going cold

🏆

Already proven with real dealerships

Queensland dealerships are already running Warm — customers are replying to messages and leaving 5-star Google reviews without the team lifting a finger.

🛡️

Zero risk to get started

One retained customer at $3,000–5,000 gross profit pays for 6–12 months of Warm. Add 10 customers in your first month and don't see value — we'll refund you.

We set Warm up in one afternoon. Your reps spend 2 minutes per customer. We handle every follow-up for the next 5 years — check-ins, birthdays, review requests, upgrade nudges. One retained customer pays for the whole year.

How Warm Works

1

Add Your Customer

Salesperson enters details in 2 minutes after the sale.

2

Warm Takes Over

Automated SMS and emails at every key moment.

3

Customers Come Back

Upgrade conversations happen naturally.

Add new customer form with message schedule preview

Adding a customer takes 2 minutes

Sarah Mitchell customer journey timeline

Every Customer. Every Moment. Every Time.

Track every customer's journey from purchase day to upgrade day. Warm automatically sends the right message at the right moment — welcome touches, birthday wishes, finance end reminders, and upgrade nudges.

Welcome Message Review Request 3-Month Check-In 6-Month Check-In Birthday Greeting 1-Year Anniversary Upgrade Nudge Internal Alert Finance End Conversation

Total Control. Zero Effort.

See every scheduled message across your entire customer base. Preview the exact text before it sends. Edit, pause, or trigger messages whenever you need to.

Messages overview page with scheduled message previews

Pricing

Simple, transparent pricing for Australian dealerships of every size.

Starter
$399
per month + $250 setup fee
  • Up to 30 cars per month
  • Fully automated messages
  • SMS + Email included
  • Custom message templates
  • Email support within 24 hours
Pro
$1,888
per month + $1,000 setup fee
  • 100–200 cars per month
  • Fully automated messages
  • SMS + Email included
  • Custom message templates
  • Email support within 24 hours

Enterprise — Custom Pricing

For dealer groups with 200+ vehicles/month across multiple locations. Includes dedicated success manager, custom integrations, SLA guarantees, and white-label options.

Most dealerships recoup their Warm investment with just one retained customer. The average dealership sees 5–10 in their first year.

Built for Australian Dealerships

Made in Australia 🇦🇺 | GDPR Compliant | SMS via Twilio | Bank-grade security

Ready to Stop Losing Customers?

Join Australian dealerships keeping every customer relationship warm.